What's inside
Every session, laid out clearly.
Each session builds on the last. You can work through them in order or jump to what’s most relevant to your desk right now.
01
Passive Candidate Engagement
- How to define and narrow a passive candidate market
- Structuring search before outreach to stay focused
- Writing outreach that drives response and conversation
- Managing engagement once contact is made
- Where passive candidate strategies typically fall down
54~ min
02
Winning Business
- What job control looks like in practice
- Identifying risk before committing to a role
- Using questioning to uncover intent and urgency
- Setting expectations that protect delivery and fees
- Making clear decisions on when to push or walk away
~ 57 min
03
Controlling The Process
- Turning a job brief into a workable hiring process
- Maintaining alignment through re-briefing
- Managing expectations with clients and candidates
- Identifying risk points before they impact outcomes
- Pre-closing to reduce offer-stage fallout
~ 57 min
04
Account Management
- What effective account management looks like post-placement
- Structuring consistent and meaningful client touchpoints
- Using service reviews to protect and grow accounts
- Identifying risk and opportunity within existing clients
- Building a forward-looking account plan
~ 46 min
Included tools & templates
Plug in and go.
Every session comes with practical tools you can use the same week — not filed away and forgotten.
Course Workbook
PDF · Workbook
Account Management Spreadsheet
PDF · Reference
Service Review Meeting Template
PDF · Templates
Interview Prep Checklist
PDF · Checklist
Offer pre-close checklist
PDF · Reference
Post-placement retention schedule
PDF · Reference
LinkedIn Recruiter Saved Searches List
PDF · Reference
Market Mapping and Lead Generation
PDF · Framework
Objection Handling
PDF · Framework
Client Outreach Framework
PDF · Reference
Reverse Marketing Template
PDF · Template
Job Briefing Template
PDF · Template
Client Meeting Template
PDF · Template
Pre Start Date Checklist
PDF · Checklist
Post Placement Care Timeline
PDF · Reference
Day Plan Template
PDF · Template